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•Telegrams
(1) Domestic Telegrams
Domestic Telegrams can be sent by dialing 115. (0120-759560
from public telephones)Tell the operator the name of the
sender, phone number, name of phone owner, and name and
address to be reached, then give the message. Hours
of operation: 8:00am-10:00pm To ensure same-day message
delivery, please call before 7:00pm
D-MAIL
(Sending Telegrams from the internet)
http://www.ntt-west.co.jp/dmail/index.html |
(2) International telegrams
International telegrams can be made through KDDI
TEL 0053519 or 0120-44-5124
•Telephones
(1) Applying for Installation
You can apply for a telephone by dialing "116"
or calling NTT
West Service Guide (0120-000-116: tape guidance available
24 hours) or NTT West NET 116 (See below) When applying,
you will have to present personal identification (passport,
Certificate of Alien Registration, or driver's license).
<NTT Information>
(except for Saturday, Sunday, National and Year-end/New year holidays
<December 29 - January 3>)
Tel:(0120)364463(toll-free)/Access from mobile phones is unavailable.)
Service hours: Monday - Friday: 9:00am to 5:00pm
Languages Available :
English/Chinese/Spanish/Portuguese: Monday - Friday
Korean: Monday, Wednesday, Friday
French: Tuesday - Friday
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NTT Internet Reservation Service (NTT WEST Pittari Net)
Accepts applications for installation and removal of telephone and ISDN
lines within the western Japan area (30 prefectures). Available 24 hours.:
Tel:116 (need no area code)
Languages Available : English, Chinese, Korean, French, Spanish and Portrguese
Service hours: Monday to Friday: 9:00am to 5:00pm |
•Telephone
Istallation, Removal and Other Information
116 (need no area code) 9:00-21:00
(except for Year-end/New year holidays
December 29 - January 3) |
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(2) Paying Your Telephone Bills
NTT and any long-distance telephone company whose services
you use will send you monthly bills. You can pay these
bills at a bank, post office, or any convenience stores
with the sign of "NTT telephone Bill". Paying
by automatic transfer through your bank or postal account
is the most convenient method. |
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Example of local
telephone bill issued when payment is to be made in person
at a financial institution, convenience store, or at a branch
of NTT.
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NTT bill |
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NTT receipt |
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Total amount due |
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Billing period |
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Payment deadline |
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Customer service number |
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(3) Domestic
Calls
To make a domestic call:
area code + subscriber's number
(For domestic calls, all area codes must be preceded by
a zero. ) You don't need to dial the area code for a local
call if it is in the same area as the number you are calling
from. )
Telephone Directory
Assistance: 104
(Japanese and English are available for a fee) |
•Major telephone campanies offering
domestic long-distance service.
(4) International Calls
You can direct-dial an international call as follows:
Access code + 010 + Country code + Area code + Subscriber's
number.
Major telephone companies offer international long-distance
service through its own access code:
001 (KDDI)
0033 (NTT Communications)
0041 (Softbank Telecom)
For example, if you wish to call (212)123-4567 in New York
City via KDDI, dial 001-010 -1-212-123-4567. The charge
will depend upon the length of the call, the time of day,
the distance and the current rates charged by the long-distance
company you use.
You can pay these bills at a bank or post office. Paying
by automatic transfer through your bank or postal account
is the most convenient method. If there is a bar code on
the invoice, it can also be paid at authorized convenience
stores and offices.
You can also make international calls from some public telephones
(gray colored phones). Operator-assisted calls can be made
through 0051 (KDDI).
Major telephone companies offering long-distance
and international calls
(5) Public Telephones
Public Telephones (green phones and gray digital phones)
are convenient for both local calls and long distance calls
with a prepaid telephone card.
IC Public Telephones (orange color) require the use of IC
cards which can be placed into the telephone slot, and work
in the same way as all other cards.
You can make international calls from gray public phones
with a "combination international-use" panel.
Most public telephones can be used with ¥10 or ¥100
coins as well, although no change is returned from ¥100
coins. Telephone cards are sold at KDD business offices,
in convenience stores, and from vending machines. Telephone
cards are available in two denominations: 50 call units
(¥500) and 105 call units (¥1000). (One call
unit is equivalent to ¥10 in tolls. )
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